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case study · CS·13

Horse shows, minus the clipboard.

Online entries, automatic conflict-aware ride times, live scoring, and an AI concierge — a horse show run from one screen.

private pilotweb platformautomationlive scoring
the problem

What we were handed.

Horse shows still run on paper entries, hand-built ride times, and a stressed organizer with a clipboard. Riders don't know their times until the last minute, and every schedule change ripples through the whole day by phone call.

The scheduling itself is genuinely hard: one rider on three horses, shared equipment, class ordering — a hand-built schedule breaks the moment anything changes.

what we built

The system.

A full entry platform: online entries with waitlists, automatic ride-time generation that respects horse and rider conflicts, and live scoring published as classes run.

Notifications keep riders updated without anyone touching a phone tree, and an AI concierge answers entry questions around the clock — the questions that used to interrupt an organizer's day one text at a time.

Entries

Online entry with waitlists — no paper, no transcription.

Scheduler

Automatic ride times that respect horse and rider conflicts.

Live scoring

Results published as classes run, not hours later.

Concierge

An AI that answers entry questions 24/7.

the outcome

What changed.

An organizer can run entries, scheduling, and day-of scoring from one screen. Currently in a private pilot with a launch partner ahead of public release — it publishes here the day it ships.

your project

The next study could be yours.

Bring us the problem — the messy, manual, “there has to be a better way” kind. We'll design the system, build it, and run it.